The iCAP was developed by the National Council on Problem Gambling (NCPG). The NCPG evaluated the Lottery’s compliance with Internet Responsible Gaming (IRG) standards developed based on international best practices. IRG standards are the highest standards for online responsible gaming in the nation. The eight areas of focus for the NCPG iCAP certification are:
- Corporate policy and commitment to responsible gaming
- Staff training
- Information available to players through com, and player account features to assist players in informed decision making
- Assisting players who indicate they are in distress or experiencing problems
- Self-exclusion and player-initiated restrictions on online play
- Advertising and promotion
- Game and website features that assist with gambling responsibly
- Research based on play data
The iCAP evaluation performed by the NCPG determined that the Lottery met or exceeded compliance in each of the eight focus areas.
The first program of its kind in the U.S., iCAP provides lotteries with an independent assessment of responsible gaming policies based on standards and best practices from jurisdictions around the world.
The NCPG, a non-profit organization founded in 1972, leads state and national stakeholders in the development of comprehensive policy and programs for all those affected by problem gambling.
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